Only what the product needs.

Kova Technologies LLC ("Kova", "we", "us") is the controller of the information described here. We are based in Sheridan, Wyoming, United States. You can reach us any time at support@kovaclicker.com.

Account information: the email address you use to sign in to the Kova panel, and a password hash. We never store your password in readable form.

Order information: your name, shipping address, billing country and order contents. Card details are entered on Stripe's checkout and never reach our servers; we receive only a payment confirmation, the last four digits and the card brand.

Support information: whatever you choose to include in an email or support form, including an optional Device ID.

Device information: the Device ID (format KV-XXXXXXXX) of each Clicker you claim, its connection status and the timestamp of its last session, so the panel can pair your browser with your hardware.

Session metadata: sign-in times, IP address, browser and operating system version, and error logs. We use this to keep accounts secure and to diagnose faults.

Site analytics: aggregate page views and referrers. We do not build advertising profiles and we do not sell data.

Mouse and keyboard input is relayed to your Clicker only while you are signed in and an active session is running. Video from Kova Viewer is relayed live to your own browser. We do not record, store or review your screen contents, and Viewer cannot broadcast unless you start it yourself. Ending the session ends the relay.

To fulfil your order and provide the service you bought; to operate and secure your account; to answer support requests; to detect abuse and protect our systems; and to meet legal, tax and accounting obligations. Where the law requires consent, for example for non-essential analytics, we ask first.

We share only what a provider needs to do its job: Stripe (payments), our hosting and database provider, our email provider, and a shipping carrier. Each acts on our instructions. We may disclose information if we are legally required to, or to protect the rights and safety of people using Kova. We do not sell personal information.

Account and device records last as long as your account does, then up to 30 days in backups. Order and tax records are kept for seven years as the law requires. Session logs are kept for 90 days. Support emails are kept for two years.

Traffic between your browser, our servers and your Clicker is encrypted in transit. Access to production data is limited to staff who need it. No system is perfect: if a breach affects your information, we will notify you and any regulator we are required to notify.

You can access, correct, export or delete your account data, object to certain processing, or withdraw consent. Revoke a device from the Kova panel at any time. To exercise a right, email support@kovaclicker.com and we will respond within 30 days. If you are in the EEA or UK you may also complain to your local data protection authority. If you are in California, you have the rights described in the CCPA/CPRA and we will not discriminate against you for using them.

We use a small number of strictly necessary cookies to keep you signed in and to protect against fraud. Any analytics cookie is optional and can be declined without losing functionality.

Kova is not sold to, or intended for, anyone under 16. We do not knowingly collect information from children. If you believe a child has given us data, contact us and we will delete it.

Our providers may process data in the United States and elsewhere. Where personal data leaves the EEA or UK, we rely on the European Commission's standard contractual clauses or an equivalent safeguard.

We update this policy when the product changes. The date at the top always reflects the current version, and we email account holders before a material change takes effect. Questions go to support@kovaclicker.com.